RETURNS & REFUNDS

Simple, worry-free returns.

If your purchase isn't quite right, we're here to make returning it as smooth as possible.
01

30-Day Returns

You can return any unused item within 30 days of receiving your order.

02

Condition

Products must be returned unused and in their original packaging.

03

Refunds

Refunds are processed to your original payment method after inspection.

04

Processing Time

Approved refunds are usually completed within 5–10 business days.

05

Damaged Items

If your order arrives damaged, contact us within 48 hours with photos.

06

Need Help?

Email us anytime at hello@mevalio.com and we'll guide you through the process.